Last updated: March 16, 2026

1. Introduction

Cyber Dream SAS (SIREN 951 325 984, capital social 500 EUR, registered at 3 rue Jacques Daguerre, 44300 Nantes, France) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, your rights under the GDPR, and how we ensure its protection.

This policy applies to all services operated by Cyber Dream, including cyberdream.io, mlab.sh, and any related platforms.

2. Data We Collect

We may collect the following categories of personal data:

  • Identification data: name, email address, company name (via contact forms or account creation).
  • Technical data: IP address, browser type, operating system, pages visited, session duration, server logs.
  • Authentication data: timestamps, access logs, cookies, tokens, anonymous session identifiers.
  • Payment data: billing details and transaction records (processed exclusively via secure third-party providers; we do not store card numbers).
  • Communication data: messages sent via our contact form or email exchanges.

3. Purpose of Data Processing

Your data may be processed for the following purposes:

  • Providing, operating, and improving our services and platforms.
  • Managing user accounts, authentication, and security.
  • Responding to inquiries and providing support.
  • Processing orders, payments, and invoices.
  • Analyzing site usage and performance (self-hosted analytics).
  • Complying with legal and regulatory obligations.

4. Legal Basis for Processing

Depending on the context, data processing is based on:

  • Your consent (e.g., non-essential cookies, newsletter subscription).
  • Performance of a contract (e.g., delivering a service you purchased).
  • Legal obligation (e.g., tax and accounting requirements).
  • Legitimate interest (e.g., fraud prevention, service improvement), provided your fundamental rights are not overridden.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, collect anonymous usage statistics, and manage consent preferences. For full details, see our Cookie Policy.

6. Data Recipients

Your data may be shared with:

  • Our hosting provider (Scaleway SAS, located in France/EU).
  • Payment processors for transaction handling.
  • Public authorities or courts when legally required.

We do not sell your personal data to third parties. We do not use third-party advertising trackers.

7. Data Transfers Outside the EU

Our infrastructure is hosted within the European Union (Scaleway, France). If data must be transferred outside the EU, appropriate safeguards are implemented (standard contractual clauses, adequacy decisions).

8. Data Retention

We retain personal data only for as long as necessary:

  • Analytics and navigation data: up to 13 months.
  • Contact form submissions: 12 months after last interaction.
  • Client and billing data: for the duration required by applicable tax and commercial law (up to 10 years for invoices).
  • Account data: until account deletion request.

9. Your Rights (GDPR)

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data and obtain a copy.
  • Rectify inaccurate or incomplete data.
  • Erase your data ("right to be forgotten").
  • Restrict processing in certain circumstances.
  • Data portability: receive your data in a structured, machine-readable format.
  • Object to processing based on legitimate interest.
  • Withdraw consent at any time, without affecting the lawfulness of prior processing.
  • Lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertes, www.cnil.fr).

To exercise your rights, contact us at: [email protected]

10. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, regular security audits, and secure development practices.

11. Policy Updates

This Privacy Policy may be updated periodically. The most recent version will always be available at cyberdream.io/legal/privacy. Significant changes will be communicated via email or on-site notice.

12. Contact

For any questions regarding this Privacy Policy: